Archive for June, 2005

They Can’t Be Serious

Monday, June 13th, 2005

I don’t know what happened to craigslist. I used to have such fabulous results when I posted things there, and now, I believe it may be trolled by people who are either out of their minds or looking to scam people.

I have something for sale there right now. The first response I got was from someone who wanted it shipped to Nigeria. No thank you. The second response I got was from someone local to me who wanted to come and see my item the next day. I told him that I would not be available but that my boyfriend would be happy to show him the item. He responded that he was no longer interested in the item. (Note: I am not the item!) The third response I that came yesterday, and I will edit out personally-identifying information to keep this oddball nameless.

    Hello seller Good day to u over there, am [name] and i do buy and sell , i will like to buy 5 pieces of this item from you at a very good and better price and i need to know if u wll be able to answer my questions below so i can proceed with payment. (1) My payment method a western union money order, in which the money will be brought to your address cash,generally called (cash on delivery) in which the money will be brought to you adddress cash, and you will just need an indentification object to claim your money. (2) I will have to ship the item as soon as u get the confirmation letter from western union that i made the payment? (3) how many of the item(s) do u have in stock and how much do u prefer me to pay for each of it cos i will be buying 5 pieces of this item? kindly send me the information requested below for me to make the payment as soon as possible. Name: Address: City: State: Country: zip code: Email: Amount for that item [email address] for me to reply you back as soon as possible. As soon as u have sent me those information, i will proceed with the payment and i will be happy if we can do more deal in the future.

Craigslist has a way for people to report to scam ads. I wish they had a way to report scam potential buyers. It’s funny that scam is pretty much always look like scams. Other than faked emails that dress themselves up to look like real emails from that company, people behind scams rarely care about marketing. :)


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You Know and Whatnot

Thursday, June 9th, 2005

The conversation fillers of the day are "you know" and "whatnot." "Ummmm" seems to just be out of style. Start noticing how much other people (and you) say "you know" in a sentence as a filler.

I’m doing everything I can to not say "you know." I’m trying to get my staff to not say it at all. Why is it so bad? Because the people I’m talking to don’t know. They don’t know what I’m going to say. They don’t know what my company does (yet… I’m in the process of telling them!). When someone says something like, "We are, you know, a leading magazine addressing sales people in, you know, various industries," I want to yell out, "NO I DON’T KNOW. That’s why I’m asking."

And whatnot. That’s catching fire. I guess "things" and "stuff" aren’t descriptive enough. Now it’s "whatnot."

All of these things are meaningless fillers. If you can be more confident in what you’re saying and think a little faster on your feet, you won’t need these. I’d stop saying them since they are meaningless, and your listener doesn’t know.


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Our Insurance Costs More

Wednesday, June 8th, 2005

Progressive car insurance runs commercials where they push the great selling point that they’ll give you quotes from themselves as well as a few other companies. The commercials show quotes from different companies for the same person. The voiceover tells you that sometimes Progressive isn’t the cheapest, but they often are.

If you watch the quotes on the screen during the commercial, Progressive is nearly never the cheapest. When most people compare car insurance on price and not on feature or experience, do you really want to run a commercial that shows that most of the time, another company is cheaper than you are?


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When Car Service Doesn’t Exist

Thursday, June 2nd, 2005

Some of you know that I recently got rid of a Mini Cooper S (and bought a 2-door Scion). I had been dealing with Scottsdale Mini, who made an offer to buy my car off me. I happened to not take their offer as at the last minute, the offer was $1500 lower than what they said they would offer. Imagine that!

After my terrible experiences with the Mini dealers in NY and the problems the car had, I sent a letter to BMW Headquarters. I got a phone call from someone who wanted to resolve the situation. Ultimately, he connected me with a guy at Scottsdale Mini, who would have been my local dealer (nearly 150 miles away). He had been authorized by BMW to cut me a check to apologize for my experience. I got the check, and the check was good. I never went to Scottsdale Mini, and the car is now gone, so I never got to meet the people with whom I spoke on the phone.

Last week, we got a phone call. How was our service at Scottsdale Mini? Dave told them that we never had service there. No, the woman on the phone assured Dave that the car had been serviced there on April 28th. Dave told her in no uncertain terms that we never had that car at their facility for any reason. "Oh," the woman said.

That means that Scottsdale Mini put a FAKE service record in on that car in order to get reimbursed for the check they wrote me. That’s the only logical conclusion. The car is under warranty, which means that any repairs done (in most situations) are reimbursed by BMW rather than paid for by me. That means that whomever owns the car now has a service record in there for work that Scottsdale Mini claims got done but was never done. Is that safe? Is that legal?

I’ve left a voice mail for Lou, who was evidently my service advisor that day. I can’t find my receipt from that service call, and I hope he can fax it to me… you know, the receipt that shows my signature and what they did during that service call. We’ll see if he faxes anything. Either way, I’ll be speaking with my BMW HQ customer service rep in a few days to let them know what I think of that.


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Take Care of Your Car, Idiot

Wednesday, June 1st, 2005

Who’s this? It’s goofball irresponsible young guy getting into his new car. This is the picture that came on one of the informational cards for my new car. He’s the target demographic for my new car.

And what does this card tell you? Click the image to see it. It tells you that it’s important to regularly change the oil. Want your car to be safe and reliable? Change the oil before it gels.

So hey you, dumb, young guy. Change the oil in your new car. Of course, if you’re not going to read the maintenance guide for the car, you’re probably not going to read this either. Good luck with that new car!


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