Archive for October, 2005

Evil Germs

Monday, October 31st, 2005

From the police blotter here in Tucson, earlier this month. I’ll summarize.

A man became irate when this father brought him books on obsessive-compulsive disorder. The man evidently went bonkers claiming that the books were covered in "evil germs."

I guess the father forgot to consider that.


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr

We Haven’t Given Up!

Saturday, October 29th, 2005

Sorry there have been few posts this month. This is our busy season as we help new eBay sellers launch and existing eBay sellers grow their businesses in time for the eBay holiday selling season. For some, that has already started. In general, it’s early November through mid-December.

I hope to get back to more frequent posting soon. I’ll get some up this week, but then have to dive back into the busy season!


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr

Dr. Phil Gives Storm Alerts

Wednesday, October 12th, 2005

I just saw a long commercial for our local news team. They’re accurate, they’re in the studio, they’re in the field. Lots of clips of many people all over the place, doing their news job.

Whoever edited this was asleep at the wheel. When the commercial got to the part about weather, as it wrote STORM ALERTS on the screen (with the narrator telling you they give storm alerts), they show Dr. Phil on the screen.

Dr. Phil is part of the Tucson NBC affiliate news team? He’ll tell you about the monsoon?

I figured that it was an editing mistake, but I’ve since figured out that what they were trying to show is that they’ll "break into" their own programming to put news on the screen. You’ll watch Dr. Phil, but you’ll learn about the storm alert because they’ll superimpose it on the Dr. Phil show.


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr

You’re Who From Where?

Thursday, October 6th, 2005

I got this email:

I see that Dan has stopped by your office and introduced Pelstar. I would like to share my contact info with you. As owner and operator of Pelstar computers I like to get to know any new potential or active clients. If you have any questions regarding your computers or surveillance needs please give me a call or send me an email and I would be happy to help.

I would also invite you to send me information regarding your company and services that you feel we at Pelstar may use. Have a great day!

I got that from a company I never heard of. Nobody named Dan came to my office. So I wrote him back that I didn’t know what he drank for breakfast.

The funny thing is that now, I don’t want to hire that company. No matter what they do, I have a really bad feeling. They must be so disorganized. They’re spamming me. Their CEO follows up on other people’s sales calls?

BAD marketing.


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr

DSL Not Working? Go Online!

Wednesday, October 5th, 2005

Our cable internet is unreliable, so we got DSL in addition. That way, if one of them doesn’t work, we have the other, and we don’t have to stop work or be without our phones.

Oddly enough, the DSL has been unreliable since we got it, and the cable’s been good. The DSL went out twice, and when you call tech support, the hold message says that if you’re having trouble with your DSL, go to www.qwest.com/dslhelp.

I think the old line, "If I could walk that way…" works here. If I could get online, I wouldn’t need to go to dslhelp.


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr

Dim All The Lights, Sweet Darlin’

Tuesday, October 4th, 2005

Albertson’s, one of our large, local supermarkets, has a sign on all the doors. They are dimming their lights to save energy. I went in, and the place was certainly well-lit enough.

This is fantastic, and why not do things like this and more? Imagine the money they save and the good they do for the community by saving energy.


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr

Are Customers Seeing You Rehearse?

Monday, October 3rd, 2005

I used to work in a recording studio. That means that I’ve seen some unknown musicians and some well known musicians in states you haven’t seen. :) I’ve seen them try to hit a note, unable to rap, and sing a lot of practice notes before their real melodic entrance.

None of that was on the CD you bought. You’ll probably never hear Donald Fagen rehearse his notes before he sings. He’s a perfectionist. But it’s on the original multitrack tape… just not in the final mix. And that’s right!

With the problems I’ve seen from some of my vendors lately, I feel like I’m watching companies rehearse. I feel like they haven’t got it quite right, but are living it anyway. You may have read about my hosting company woes… those people sure seemed like this was practice time and it didn’t matter that much if they got it wrong.

We work with another company in the eBay world, and I remember complaining to them about their system at the 2003 convention. Well, it’s over 2 years later, and their system is still unreliable. Downtime, images don’t show up, the site hangs. Yet they’re one of the biggest players in our industry AND they have heaps of funding. Why isn’t any of that going to servers and connectivity? Or are they just rehearsing?

It’s not OK to turn your clients into crash test dummies. It’s not OK to rehearse. Get people trained, get systems in place, and make things right for your customers.


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr