Policies for eBay Listing Bidders and Winners By bidding on one of our eBay listings, you agree to the following policies: General All buyers must complete an AuctionWorks Clickout, which is like an online checkout, in order to have their orders processed. Any buyer who does not use the Clickout may see the package delayed or might receive emails reminding about payment when payment was already made. If you are not sure where to go to start doing the Clickout, get an auction number from one of the auctions you won from us, get the email address you used to register with eBay, and click here. eBay does not keep auction details available forever; please print the auction page if you think you may want to reference it in the future. Your winning bid is considered a binding contract to purchase the item(s) at the price of your high bid plus shipping and handling. All sales are final. There are no returns, exchanges, warranties, or refunds. Photos of items are the best representation we can offer of what the item looks like. Slight differences in color or brightness of items may be due to how your monitor is set. Please email us if you have any questions about what items look like. Shipments being delivered to any New York address will incur 8.75% sales tax on the item plus shipping costs. Sorry, but that's the local law! Feedback Feedback and ratings of bidders and the winner will be checked. The following are situations under which we may not sell the item, and if we find one or more to be true, we reserve the right to cancel a bidder's bid: A bidder's feedback rating is a negative number, as in (-1) or lower. A bidder has received more negative feedback comments than positive feedback comments over the last 90 days. Neutral comments will not be counted. Customer satisfaction is very important to us. For that reason, we will post positive feedback for all completed transactions once we are sure that you are satisfied with your purchase. We measure this satisfaction through feedback comments left for us, and check them at least once weekly. * When you receive your item, please remember to leave positive feedback for us! * If there is ever a problem or question before or after the auctions ends, please contact us via email. Please make sure that your question includes the auction number and an email address in case we need to email you a reply. We don't want negative feedback left for us over something simple that we'd be happy to work out! We want you to enjoy purchasing from us as much as you will enjoy the items we sell. Have fun bidding! And tell a friend! Payment Payment must be in US Dollars. Payment must be received by us within 14 calendar days of the auction's end unless you make other specific arrangements with us. Failure to pay within 14 calendar days of the auction's end will result in a Non-Paying Bidder warning filed. This may lead to the cancellation of the auction. We prefer payment via PayPal, where our email address is auctions@aswas.com. You may also pay through BidPay.com or CheckFree.com. Cash, bank transfers, and CODs are not accepted. Money orders and checks may also be used only for buyers who will receive shipment within the USA. All international customers must use PayPal, BidPay.com, or CheckFree. Money orders MUST originate in the USA or be via BidPay.com. We will not accept a money order from any other country even if you think it's US Dollars, paid through an American bank, or pays "in cash." Our bank charges us fees on every money order from outside the USA, so please check with us if you are outside the USA and do not intend to use PayPal, BidPay.com, or CheckFree. If you are sending items or payment to us, and can use a post office box address, please use this address: As Was PO Box 208 Massapequa Park, NY 11762-0208 USA Checks will be held for 14 calendar days to make sure they clear our account. Any check that is returned will incur the same $10 fee the bank takes from our account. In that case, the buyer would need to make the original payment plus $10 via PayPal or a money order in order for us to send the item. Shipping Item(s) will not be sent until check or money order clears our bank account (if this payment method is used). Buyer pays shipping plus amount of winning bid unless description says otherwise. Shipping can also be recalculated if you do not want the default shipping method to be used. Please contact us at auctions@aswas.com and let us know your auction number, shipping address, and how you want it shipped so that we may update your auction checkout. All packages ship as described in the auction. We use U-PIC, a private insurance company, to insure packages (when packages are insured). U-PIC is paid separately and in addition to what we pay the carrier for the shipment. The following are policies for international packages: As our insurance company will not cover packages to certain countries, we cannot ship to the following countries under any conditions: Afghanistan, Angola, Bangladesh, Bulgaria, Burma, Burundi, Congo, Cuba, Ethiopia, India, Indonesia, Iran, Iraq, Poland, Romania, Rwanda, Seychelles, Slovenia, Sudan, Syria, Yemen. Packages will be marked as merchandise on the customs forms. No packages will be marked as "gifts" or "samples." Items will be honestly listed on the customs form. For example, if you bought a brand new $2000 digital camera, we will not write "used camera - $50." Customs forms will have the winning bid as the "value" of the item. No packages will be marked with a lower value than the winning bid. Buyer is responsible for any customs fees or duties. Packages are shipped on business days (Monday through Friday on non-holiday days). Shipments will leave our post office within two business days of your payment clearing our PayPal or bank account. If your item arrives opened or damaged, do NOT sign for it. Indicate the damage to the deliverer and make sure that he or she files the appropriate claim and takes responsibility for the condition of the package. Get all the appropriate paperwork from the deliverer. Please then contact us so that we can make sure a claim is filed. If you win multiple auctions and would like us to combine shipping to possibly save you money, please contact us for the combined shipping and handling charge. What To Do When The Auction Ends Wait to get the congratulations email from us, which has all kinds of good details including the total of your purchase. If you need to change anything about the shipping such as having it sent faster or combining shipping on multiple auctions, please make sure you reply to that email! Always reference the auction number(s) in correspondence. If you have won multiple auctions but your checkout does not show all of them, please contact us with your auction numbers so that we can fix that for you. Make payment for the item(s) you have purchased. Click on the link in your congratulations email and follow the directions that lead you through the Clickout, which is an online checkout. If you are paying by check or money order, please make it out to As Was and sent to PO Box 208, Massapequa Park, NY, 11762-0208 USA. Watch for emails from us. Once we get your check or money order, we will email you to let you know when your item will ship. When you receive your item, please remember to leave positive feedback for us! Customer satisfaction is very important to us. For that reason, we will post positive feedback for all completed transactions once we are sure that you are satisfied with your purchase. We measure this satisfaction through feedback comments left for us, and check them at least once weekly. If there is ever a problem or question before or after the auctions ends, please contact us via email. Please make sure that your question includes the auction number and an email address in case we need to email you a reply. We don't want to see negative feedback left for us over something simple that we'd be happy to work out! Return to our eBay Store.