From Ove Glove to Bagel Place

Wednesday, 15 February 2006 at 5:00 am Pacific USA Time.

I recently told you that the heavily advertised product, The Ove Glove, could kill me.

In January, I found myself in the San Jose airport at the bagel place as there was really little else in my terminal. I asked for a bagel with cream cheese, and asked them to please NOT use the same knife they use on lox. The woman was totally confused. What? She wasn’t sure she HAD another knife. She offered to rinse off her knife but then use the same one. No, I told her that I had a serious fish allergy, and if she uses a knife on lox and then on my bagel, I could get a very serious allergy attack.

She had NO solution. How’s that for customer service. Nothing she could use to cut my bagel. This tells me that that place must be a tribute to cross-contamination. If one knife is used for EVERYTHING, and people have to be ASKED to wash the knife, then let’s think about what’s going on there!

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Categories: That's Bad Marketing

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