How Fast Will eBay Take Down A Fake Site?

Tuesday, 17 August 2010 at 5:12 am Pacific USA Time.

I have to hand it to eBay on this one. They really impressed me last week.

When we do templates, sometimes clients say they don't want to approve the final version until they see it mocked up on eBay's View Item page. OK, fair enough. Typically, I take the eBay page, and I just dump the client's mockup where the listing would be. I upload it to our servers, and I send the client a link. He normally approves it, and I take it down.

I did that last week. Client approved it. I was distracted, so I didn't take it down right away. I soon got a call from eBay. Someone who didn't know who I was was telling me that I had a fake eBay page on my server, and I was therefore infringing their copyright. Whoa.

Bigger whoa was that I then went to my page in my browser (Firefox). The page was fire red, and told me I could NOT see this page because it was fraud. WHOA. eBay somehow got my page on a list of banned pages!!! I hit my FTP app, and took the page down.

I explained that we're designers, we were just mocking up, blah blah blah. She understood. She said next time to please password protect the page so that it's only for the client, and can't be accessed by the public. OK, fair enough. Sorry!

I told her that was amazingly fast because I only had the page up about an hour. She said yes, she got the email warning her about my page an hour ago, but was only just getting around to calling me.


Gotta hand it to eBay on that one. If I were a fake site, and they are catching them this fast, that's WONDERFUL. Good job to eBay not only for handling it so fast, but for taking the time to call me to clear things up. I would have hated to have my site marked fraud when it was a simple misunderstanding.

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Categories: Just An Observation

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