HP Really Doesn’t Support Windows XP


Monday, 28 July 2008 at 5:00 am Pacific USA Time.

I am shopping around for a new laptop since I’m reaching the end of my patience with my IBM Lenovo ThinkPad T60 whatever the hell it is. I don’t know about you, but for $2500, I shouldn’t have to reboot my computer 4 times until it notices it has a built-in keyboard and track pad. It’s already been back to IBM twice, and had to get most of the parts replaced. I could send it back again, but I’m just so fed up with the whole thing. I haven’t even had it two years, so it’s under warranty, but it’s just so unreliable.

So I’m looking for which laptops will do the XP "downgrade." I checked Fujitsu first. I had a Fujitsu in the 1990s, and it was an AWESOME work horse. I never had a single problem with it, and it lasted me 4-5 years. So I was thinking of trying them again. They told me that all of their laptops that come with Vista Business or Vista Ultimate can be ordered with the XP downgrade. They told me they don’t support anything that goes on with the OS, but they do support the hardware.

I just got into a live chat with HP, and asked them which computers can work with XP. They told me that all of them do. You can get ANY HP computer right now, reformat it, and put on XP. However, their approach is different than what Fujitsu said.

HP said I would have no warranty on the computer. ZERO. If the motherboard fries, I can pay to have it fixed. If I have any of the hardware problems I had with my IBM Lenovo, HP would charge me to fix it since it would then have NO warranty.

No thanks! I don’t care how nice your screens look. After this laptop experience I’m having now, I can’t run the risk of NO warranty. :(

Bad marketing, HP!


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Categories: That's Bad Marketing

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