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As Was is looking to add one Account Manager to our team! Our Account Managers are the face between our clients and the rest of the As Was team.
We're in Tucson, AZ. You're wherever you are in the USA, and you have a home office setup where you can separate yourself from any other beings who share your living space! :) As Was staff are currently in the USA, Canada, the UK, and South Africa. We're not doing the India, Pakistan, Philippines, Asia thing.
You…
- Enjoy buying and selling on eBay, and you have great feedback. Your score is at least 100 with at least 99% positive.
- Know marketing, and have great ideas for all categories of seller.
- Are great on the phone, on live text chat, and over email. You express yourself well, English is your native language, and you’re naturally friendly and patient. You’re a great teacher.
- Know lots of Photoshop and hand-written HTML and CSS. Most of your day, you will be working on clients' listing templates, eBay Stores, websites, and other things they need. We don't use FrontPage or Word, we don't use the WYSIWYG side of Dreamweaver, and neither do you. You won't do the designs, but you will need to be able to change images and alter layouts.
- Write well and have lovely grammar.
- Have a great sense of humour and fun personality.
- Know your way around Microsoft Office including Outlook.
- Can fantastically schedule your own day, be self-directed, and manage yourself. We are not going to tell you what to do and when to do it. You'll get projects and tasks, you'll work directly with clients, and you'll need to make sure you're meeting deadlines and keeping people thrilled.
- Want something that's not your typical day job! Nearly every day, you'll have new clients, new projects, new tasks, and changes somebody wants to something. This job does not fall into any routine.
- Have a suitable home office/fortress, free from distractions.
- Can keep selling while working for us as long as you can balance the two.
- Can join us full time as a consultant or salaried employee.
- Love our work, and want to be part of what we do for eBay sellers!
We…
- Love helping eBay sellers start and grow their businesses. It's our passion!
- We choose clients carefully, so you will love them too.
- Will train you on how to do what we do the way we do it.
- Refuse to micromanage. You need to motivate yourself and meet deadlines.
It would be a great plus if you…
- Were familiar with one or more listing software systems such as Blackthorne, Inkfrog,
Auctiva, MarketWorks, Kyozou, Infopia, and ChannelAdvisor Merchant.
- Have already passed the eBay Certified Consultant exams. You will need to pass that once
you are hired and trained.
- Know how to use Salesforce.
Here are some of the duties in no particular order:
- Editing/rewriting policy text & standard language into clients' eBay listing templates. Installing templates into their software. Making changes as needed (some may be graphic changes).
- Advising clients on eBay strategies that we recommend for growing their businesses. Helping them NOT break eBay rules. :)
- Working with our other staff (programmers, artists, Flash guys, etc...) to get what the client needs and translate the client's requirements into a language that the artists understand.
- Client training. Sometimes, they need extra hand-holding. You can give it to them!
- Working with industry vendors as the client may need our involvement or as we have questions about their system.
- Representing us in our eBay Live! booth. Possible other travel for conferences.
Duties not on your plate:
- If clients want more services, you can quote them, and get approved services going. You are not commissioned, there is no quota, and you are under no obligation to sell things to people. We only sell services to clients who will really benefit from them. No pressure for you, no pressure for them.
- Business development. If another company wants a closer or different relationship with us, our CEO will handle that.
Interested? Please fill out our employment form.
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