Posts Tagged ‘auctiva’

Important Msg For Clients Using Our “Spacer” Product Image Placeholder

Monday, February 4th, 2013

Some of you (clients) are using our “spacer.gif” placeholder transparent image for some product pictures. This was a workaround for limitations in listing software like Inkfrog and Auctiva. If we build a template that shows 12 images, and this product only has 6, you will get 6 red X “missing image” icons if we don’t put SOMETHING in there. So some clients are putting spacer.gif files in. They are tiny invisible graphics that keep the “missing image” warnings from coming up.

eBay just changed their rules that all product images have a minimum size. Our spacer.gif is SMALLER than the minimum size, so you may get weird error messages and have trouble listing.

Please download the NEW spacer image here: http://AsWas.com/img/spacer500x500.gif Yes it looks blank. It’s totally see-through so that it doesn’t show an ugly box in your template where product pics would be. So when that comes up, if you can’t find a SAVE button, try right clicking in the top left of the browser screen. If one of your choices is “save image as…” or something like that, then you are on the image, and you can save it to your computer.

You may need to rename it to spacer.gif. You want to upload it into your listing software media/photo library and OVERWRITE the old one. If you don’t overwrite the old one, then your listing software might try to keep listing with that old, too-small image.

We’re sorry about the inconvenience, but when we created the spacer graphic in 2005, we had no idea eBay would think in 2013 that it was too small. We thought small was good when it came to optimising load time! Who knew.

If you have any questions, contact us or your As Was Account Manager for more help. Thanks.


Share!  
  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Digg
  • Google Reader
  • Delicious
  • Reddit
  • StumbleUpon
  • Technorati
  • Tumblr