Who Gets My Dollar?

Thursday, 19 February 2009 at 3:00 am Pacific USA Time.

I sent an email to my domain registrar a week or so ago asking how to turn off auto-renew. I want to keep my domains, but don't want them to automatically charge my card. I'll pay for them with the card I want when it's time to renew.

After waiting all that time, I got back an email saying my ticket was closed, and the answer was that if I don't want a domain anymore, start by cancelling all the services associated with it.

As in not answering my question. I didn't ask how to get rid of a domain. I just want to NOT auto-renew. I don't want to cancel services.

So I will take these domains and transfer all of them to another registrar. I don't need to wait a week to get an answer to a question that doesn't help. No more money for that company. Since they bought out my fave company, they've been terrible. Bye bye!

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Categories: That's Bad Marketing

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One Response to “Who Gets My Dollar?”

  1. ebuyerfb says:

    I think that is how many of us feel about eBay.